What our customers say on ESTAS

Below are emailed notes of thanks from some of our customers –


River Close, Wimborne, Dorset

Dear Mani

I just wanted to thank you once again for all your efforts with the sale of River Close

I’m not sure how to post my comments so could you please put the following on your website

“Being an executor of a Will is a big responsibility, and Edwards, and Mani in particular, helped so much with this, in the sale of my Father in Law’s Property. I cannot thank Edwards enough for all their efforts in steering this transaction to a good conclusion and in record time. Perfect service”

Theresa O’Hare

Retired Solicitor”

 

 

very best wishes

Theresa


FRIENDLY, YET HIGHLY PROFESSIONAL

We found Edwards an excellent agency to deal with (and we should know, having bought and sold 8 times).

They were friendly yet highly professional and even found us a buyer within 2 days!

We were most impressed with the fact that they kept us up to date with all developments and were very pro-active in moving things forward. We would recommend them to anyone.

Thanks again !

Mr and Mrs Scott


COMMITMENT AND PROFESSIONALISM

Dear Grant

Now we have settled into our new home, we felt we must write to pass on our thanks to you and everyone in the Edwards team.

From the moment we instructed you to sell our property, we felt you were working on our behalf to generate interest from clients who were looking for what we were selling.

We were delighted by the number of viewings booked and reassured when, as each took place, these clearly were genuine purchasers who were seeking a property like ours in the price range we wanted to achieve.

Every viewing was conducted in an extremely professional manner. They were always accompanied and the member of your team who was carrying out the viewing always arrived in plenty of time for the appointment.

When it came to the time of negotiations, we felt that you understood our position in terms of achieving a certain price and were representing our interests rather than just wanting to achieve a quick sale.

It was interesting to also experience the Edwards service as buyers as well. The property you found for us was ideal and showed that you focus on what buyers want which means no wasted time for buyers or sellers.

The same level of commitment and professionalism came through during all stages of the selling and buying process and at all times were kept fully informed.

Please pass on our thanks to everyone.

Mr and Mrs M, Dudsbury Avenue, Ferndown


ESTATE AGENTS COULD LEARN A LOT FROM YOU

Hi guy’s Just wanted to say a huge thank you to you all, for all your hard work in getting the exchange sorted and dealing so well with my mum. Really appreciate how you have always kept her informed about everything and more importantly kept eveything on track for her and been great support. We are all quick to complain when people don’t do things properly and very slow to say thank you when they do do it peoperly and lot of estate agents could learn a LOT from you all! So thank you again and well done for making such a huge success of Edwards and long may it continue! Hope all of you are well and have a great week. Best wishes Katy


THE EDWARDS EXPERIENCE WAS THE BEST

Having completed the sale last Wednesday, and now installed in our flat in Westbourne, we just wanted to express our thanks to you and your team for the excellent service you all provided us, throughout the process.

It is well known that selling/buying/moving, is one of life’s more stressful experiences, but we can honestly say Edwards professionalism made the selling process very easy. Hopefully our purchase will go just as smoothly.

We have made several property transactions over the years, but we can say “the Edwards experience” was the best.

Good luck to you, and all at Edwards, for your future success.

Mr and Mrs T, Ferndown


EDWARDS STOOD OUT HEAD AND SHOULDERS ABOVE THE REST

Dear Grant and the Edwards team

We would like to express our sincere thanks for all your hard work in selling our house. During the sale and purchase of our properties, we have encountered many companies and Edwards has stood out head and shoulders above the rest. In fact, Edwards is the only company we would feel confident in using again.

You have been polite, professional and helpful. You have understood our needs and worked hard for our benefit. We were disappointed that our previous estate agents seemed unmotivated to sell our house and acted as if they just had to put a board up to sell our house.

When we put our house on the Market with Edwards we felt that you worked hard in order to sell it and we are sure that it was no coincidence that you sold our house in a couple of weeks, whereas the previous company had failed for four months.

When the sale was progressing slowly, the daily updates from Jennifer were much appreciated and we felt we could trust Edwards to fight our corner and keep us informed of developments.

We would recommend Edwards (and indeed already have!) without reservation and wish you all the best for the future.

Dr and Mrs P, Ferndown


YOUR OFFICE STOOD OUT!

Good afternoon,

I wanted to drop you a quick line to say how impressed I was with Anji Hazell in your Wimborne office on Saturday. We are considering a move to the area next summer and it is an interesting and quite disconcerting experience being on the other side of the fence for a change.

I was very frank about our position with all the agents in Wimborne – told them I was an estate agent myself and didn’t want to time waste and be put on a mailing list as we were only initially looking at areas to break down our eventual search area etc. I went into each agency in Wimborne and your office stood out for two reasons, the first without a doubt was Anji herself

– professional, friendly, very helpful with good local knowledge and secondly the premises.

In an industry where you so often hear the bad and after that dreadful woman last night on the secret shopper it spurred me to pass on my thoughts.

Kind regards

Ginette


WE HAVE NEVER RECEIVED THE ATTENTION AND SERVICE THAT YOU OFFER

Dear Grant

I would like to thank you and all your staff for the professional way in which you marketed and sold our property in Greenwood Avenue.

Your claims of superior service and continuous follow through to completion were met impeccably by you and your staff, all played a major part and whilst not wanting to single one person out, we have to say in the end Jennifer pushed relentlessly to meet the deadline and succeeded on getting an exchange on Christmas Eve, we couldn’t believe it!

We have moved house thirteen times over the years and used many Estate Agents; however we have never received the attention and service that you and your staff offered. It has been a revelation and for probably the first time, I feel comfortable paying the fee!

Many thanks and we wish you success in building your business; if you keep up the standards you gave us, I know you will become the premier agent in the area.

We have already recommended you to friends and will continue to do so.

Please feel free to use this letter as a testimonial if you so wish.

Mr and Mrs B


RONSEAL, AS YOU DID EXACTLY WHAT IT SAID ON THE TIN!

Just dropping a line to you to convey our thanks to you all, and we mean all, as you all work brilliantly together.

We were very disillusioned about estate agents until we contacted you and you sold our house within a week after others had not even got any viewings after a year!

The support you gave continued right up until contracts were exchanged, you were all polite, caring and dealt with matters with humour and dignity. My husband even named you ‘Ronseal’ as you did exactly what it said on the tin!

Continued success.

Mr and Mrs Wakeford


SERVICE WHICH WAS ABOVE AND BEYOND

To Jennifer,

We can’t thank you enough for your help in the purchase of our dream home ‘The Pines’. Without the service, which was above and beyond, of yourself and ‘Edwards’ I don’t think it would have happened.

Thank you Jennifer for helping us. You have made us so very happy.

Our very best wishes,

Mr and Mrs Puncher


WE HAD TRIED OTHER AGENTS & BEEN UNSUCCESSFUL

To all the team at Edwards,

Many thanks for all your hard and efficient work carried out to secure the successful sale of our bungalow. We had tried other agents and been unsuccessful.

We would also like to say a special thank you to Sam who acted in a professional manner at all times and was very good when showing people around.

We would not hesitate to use Edwards again.

Regards

Mr and Mrs Simpson


WITHOUT YOUR INTEVENTION IT WOULD HAVE FALLEN THROUGH

Dear Jennifer,

Thank you so much for making our move happen! We really appreciate your patience and professionalism.

Without your intervention, I think it would have fallen through long ago.

We got there in the end!

Best Wishes,

Caroline & David Pascoe


'FIRST CLASS PROFESSIONAL SERVICE'

To Grant and team,

We would very much like to take this opportunity to thank you all for such an incredible service we received from you when selling our property recently.

We honestly couldn’t fault you at all.

From the moment that we first came into the office to the moment that the transaction was completed you all provided a first class professional service.

A special thanks goes to Sam who sold the property on the first viewing! Piers for taking the brilliant photographs and providing the laughs. Also, a special thanks to Jennifer for handling the sale so efficiently and providing sympathy and a sense of humour when needed.

A BIG THANK YOU TO YOU ALL.

We will certainly be using your services again.

Kind regards.

Mr & Mrs Paull


FIRST CLASS SERVICE

TO WHOM IT MAY CONCERN,

A SPECIAL THANK YOU TO EDWARDS ESTATE AGENTS FOR THE EXCELLENT WAY THEY HANDLED THE SALE OF MY BUNGALOW. I’M A PENSIONER AND WAS VERY NERVOUS OF ALL THE STEPS NEEDED IN THE SALE PROCESS. AT THE VERY BEGINNING THEY SAID THEY WOULD GUIDE AND SUPPORT ME FROM THE BEGINNING OF MY CONTRACT WITH THEM TO THE COMPLETION DATE. THEY DID THAT TO THE LETTER, NOTHING WAS TOO MUCH FOR THEM IN THEIR QUEST TO DO THE FIRST CLASS SERVICE THEY HAD GIVEN THEIR WORD ON.

THANK YOU SO VERY MUCH EDWARDS ESTATES.

REGARDS,

MRS HANSFORD


RECOMMENDING YOU TO OUR FRIENDS !

Thank you all for facilitating our move from Tarrant Keyneston to Colehill.

You all worked hard to achieve our move and were all very pleasant at all times. We are recommending you to all of our friends.

Jill and Cedric


MANY THANKS FOR ALL YOUR HELP

To all the staff at Edwards,

Many thanks for all your help-we move in on Thursday!

Kind Regards

Barbara and Barry C


'WE REALLY APPRECIATED ALL YOUR EFFORTS'

To Jennifer,

We really appreciated all your efforts on our behalf. We move in on Thursday and are absolutely delighted with our new home.

Kind Regards,

Barbara and Barry


THE BEST ESTATE AGENTS WE'VE COME ACCROSS

To Grant, Piers, Jennifer, Sam and all Edwards Team,

Thank you for all your help over the last year, for all your support and the way it was given in such a caring way, while still being so professionally handled.

A special thanks to Jennifer for all the aggro that had to be endured!!!

Many, many thanks and all good wishes for your continued business- the best Estate Agents we’ve come across.

Mr Roberts and Miss Gamble


EDWARDS ARE A CUT ABOVE THE REST

Dear Piers,

My sincere thanks to you, Grant, Jennifer and Sam for the superb service given to me during the purchase of our new property.

I would like to thank Jennifer especially for keeping me fully in the picture at all times, nothing was too much trouble.

Edwards are a cut above the rest, something to be very proud of.

Many thanks for making the move a less stressful experience.

Kind Regards,

Mr Mitchley