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The Property Ombudsman

The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO Approved Estate Agents Redress Scheme. Firms who are members, follow the TPO Code of Practice for Residential Sales.

The Property Ombudsman (TPO)



The Deposit Protection Scheme

The Deposit Protection Scheme (DPS) keep deposit money safe for letting agents, landlords and tenants. Their Custodial scheme is fast and efficient. They also provide a competitively-priced Insured scheme. With over ten years’ experience of protecting tenancy deposits, they are the home of deposit protection.

Deposit Protection Scheme (DPS)



Rightmove has over 800,000 properties for sale and over 300,000 properties to rent throughout the UK, allowing you to see more. We list a wide range of houses, flats, new homes and retirement homes. Rightmove makes it easy for you to find property for sale in your area!



Just Move

Just Move In brings some fresh thinking to the way people manage their bills and services. Too often people don’t have time to research and find those companies that offer superior service or products, so they default to the companies who shout the loudest! We wanted to change that and found that the best time to help people with their bills and services was as they moved into a new property. The idea of Just Move In was born. We are delighted to be working with some of the leading property partners in the country and are always looking to ensure we are providing the very best service possible. We believe in the three Ps principle – people, planet and prosperity. We’re a commercial entity but we recognise that business has the power to do more than just make money. We are a B Corp and encourage our team, suppliers and partners, to think about the impact they’re having on society and the environment.

Just Move In 


Fine & Country

With offices in over 300 locations worldwide we combine the widespread exposure of the international marketplace with national marketing campaigns and local expertise and knowledge of carefully selected independent property professionals.

Fine & Country



Jupix is a high-performance cloud-based estate agency and property management software system used by thousands of property professionals every day. Their innovative technology helps us gain and retain market share.




Verismart have provided Letting Agents with Inventories for more than 20 years, their reports provide clear evidence of contents and condition when tenants move in and out of properties. Their inventories are detailed, comprehensive and include the written word backed up by embedded photographs.



Money Shield

Money Shield is a Client Money Protection (CMP) scheme enabling lettings and estate agents to reassure tenants, landlords, buyers and vendors that their money is safe. If your agent has misappropriated your money, contact Money Shield to make a claim. Money Shield will step in to reimburse landlords and tenants should a property agent misappropriate rent, deposit or other client funds.

Money Shield